Frequently Asked Questions
What makes render Studio JC different from other companies?
Our team of professionals work to understand our clients’ needs fully before taking on a project to ensure we are a good fit for you. We won't take on your project if we don't think our work will have a very positive ROI for you. We have decades of combined experience and we understand that entire projects can depend on the quality renderings and models that we create. We do great work and are so confident in the skills of our team that we offer a 30 day money back guarantee.
Can anyone use your services?
While we usually work with architects, developers, builders, contractors, real estate
professionals, and interior designers – we welcome anyone that has a need for our services to contact us. For instance, we absolutely love working with homeowners who are planning for new construction or renovating their current home. We have experience working on residential, commercial, office and development projects of all sizes, so we are confident that we can handle any project scope professionally and produce excellent results.
Do you have a satisfaction Guarantee?
Absolutely! If you are not satisfied with our work for any reason just let us know and we'll
promptly provide immediate customer service to discuss the best way to resolve your issue. Whether that is a refund or figuring out how to make the renderings exactly how you want them, we will discuss the best option that is fair for both parties involved. We want our customers to use us for all their 3D architectural rendering needs, and we want them to tell their friends and colleagues about our services. We know the only way that will happen is if we provide superior service so that you are 100% satisfied!
How many revisions do I get?
Included in our pricing is 2 versions of your rendering. We create the 1st rendering based on the information you provide us such as drawings, plans, sketches, pictures or any other information that is important to your project. We submit the 1st version to you for review and you and your team are free to mark it up and comment back for changes which we will make at no extra charge.
We then render the 2nd version including the change requests you sent us. Usually the 2nd version is the final version as we've made the changes you've requested. If there are minor changes required after this it's usually not a problem to make them and re-render a 3rd time but sometimes there are extra charges required depending on how drastic the changes are i.e. the floor plan layout changes, further furniture changes, exterior color changes etc. It's important to have the final drawings and designs chosen before going into rendering so that the 2nd version we create is very close to what you need it to look like.
What if I need to print the rendering(s) very large?
Our standard renderings are sized to print on 8.5" x 11" or use on the web. Anything larger is considered a "large format rendering" and will require extra charges. The reason is because rendering an image takes hours. We need to know that you want your rendering in a larger size at the start of the project in order to properly price your renderings.
Sometimes, if we're rendering an image for a billboard 4' x 8' it can take over 200 hours to create depending on the image. For this reason we need to charge extra for the extra hours we are spending on your image.
In order to create a large format rendering, all we need to know is the size you're planning on printing it. For example, you tell us you want to print it on a 24" x 36" poster. We will provide you with an image you can send to your printer to print at this size.
We do not print any renderings as the cost of shipping them to our customers globally would be expensive. For this reason, it is most cost effective to you to send our image to a local printer and have them print your rendering, avoiding the shipping charges.